The Covid-19 Pandemic has greatly impacted public transit agencies and car traffic volumes. In every corner of public transit, ridership is down anywhere from 56%, (VTA buses), to 90%, (BART trains). Even traffic volume has dropped significantly, such as 51% of San Francisco traffic on March 20.
While public health officials have identified public transportation as an essential service under the region’s shelter-in-place order, the decrease in ridership has forced agencies to reduce service levels in order to stay solvent.
VTA plans to operate service that is similar to a Sunday schedule, with some modifications/exceptions. The change in service will start March 30. Details are available at:
VTA Reduced service map:
For other transit agencies information, Caltrain posted a press release that provides summaries and links to the major Bay Area transit agencies. Summaries are below but the full press release is linked here.
AC Transit is committed to delivering our trusted service during the coronavirus pandemic. The latest COVID-19 updates, maps for AC Transit Bus Lines to free school lunch sites, and Trip Planning are a click away. Real time service updates and rider communication are available, weekdays, on our Twitter @rideact. To speak with a representative, Monday-Friday 6 am – 7 pm, Saturday-Sunday 9 am – 5 pm, call 510-891-4777, select option 2. We encourage AC Transit riders to follow us on Twitter and Facebook and sign up for line-specific alerts.
BART will provide continuous updates on service changes and other COVID-19 impacts at bart.gov. All service advisories are posted on the homepage, our advisory page, on the Official BART App and on Twitter at @SFBARTalert. Sign up for News Alerts sent by email or text. Phone operators are available at (510) 464-6000 from 8:00 am to 6:00 pm from Monday to Friday.
Caltrain will provide continuous service change updates on our dedicated web page. Service information and real-time updates are also available on our Twitter account @Caltrain. Our Customer Service call center will also remain staffed during regular business hours (Weekdays from 7 AM to 7 PM; Weekends/Holidays from 8 AM to 5 PM) and can be reached by phone at (800) 660-4287.
Contra Costa County Connection:
County Connection will continue to post pertinent information in response to the emergency on our website. Our Customer Service call center will also remain staffed during regular hours (Monday – Friday, 6:30 AM to 6:30 PM) and can be reached by phone at (925) 676-7500 or email at email@example.com.
Golden Gate Bridge, Highway & Transportation District:
Golden Gate Transit and Ferry will provide continuous updates on service changes on our website and social media. Service information and real-time updates are available on our Twitter accounts, @GoldenGateBus and @GoldenGateFerry, and via Transit app seven days a week. Trip planning assistance is available on our website homepage, by calling 511, and through our Customer Service Center.
SFMTA will provide continuous updates on service changes and parking enforcement policy on our webpage. Service information and real-time communications is offered on our Twitter @SFMTA_Muni, seven days a week. SF311 is also available 24 hours a day, 7 days a week via phone, web, mobile, and Twitter for information on Muni and City and County of San Francisco services at this time.
SamTrans will continue to post pertinent information in response to COVID-19 on its website, as well as its social media accounts on Facebook and Twitter. Our Customer Service call center will also remain staffed during regular business hours (Weekdays from 7 AM to 7 PM; Weekends/Holidays from 8 AM to 5 PM) and can be reached by phone at (800) 660-4287.
Santa Clara Valley Transportation Authority (VTA):
VTA has an online COVID-19 Information Center (www.vta.org/covid-19) for service. Updates are also shared on Twitter: @VTA. Customers can view and subscribe to alerts on the Transit app. Customer Service representatives are available at (408) 321-2300, and firstname.lastname@example.org weekdays: 6 a.m. – 7 p.m. and Saturday: 7:30 a.m. – 4 p.m.